Extensive information, up to date advice, clear concise explanations and sense of humour. Knows our situation.
Everyone on the team can advise and clarify our situation which indicates to us that there is a sharing of expertise and knowledge within the team.
Good balance of going over what's happening in the financial sense as well as me feeling we can chat about what's happening in life generally.
Clear understanding of our situation and our goals.
The explanations of any changes in laymen terms.
